Refund policy

Hello Beauty,

Please note that all sales are final. While we do not accept exchanges or returns, we’re always here to help you feel confident with your purchase. If you have any questions about shades, textures, or product details, please reach out to us—we’re happy to guide you before you complete your order.

If you receive a product that is missing, damaged, or defective, we’re here to help! Please contact us within 14 days of delivery, and we’ll gladly replace any damaged or defective items at no additional cost to you.

If there’s an issue with your shipment, please contact either us or the shipping provider as soon as possible so we can assist and resolve it quickly.

If your order is returned to us due to an incorrect or incomplete address, or any error when entering your shipping information, and you’d like us to resend it, we kindly ask that you cover the reshipping fee. We’ll always notify you and help you with the process smoothly.

For any questions or support, feel free to contact us:

Email: info@nabacosmetics.us

Thank you for choosing NABA Cosmetics USA! We truly appreciate your support. 💖